Training Programme

Whether we like it or not each of us has strengths and each of us has weaknesses. The Blazes training programme has been developed to exploit the strengths and to strengthen the weaknesses.

There are three aspects in which training is provided: Showroom Operating Procedures, Technical and Administration.

Showroom Procedures

  • Sales training
  • Merchandising
  • Presentation
  • Pricing
Technical Training

  • Gas safety awareness
  • Site surveys
  • Installation observation
  • Flue recognition
  • Product specification
  • Product operation and maintenance
Administration Training


  • Sales reports
  • Business management
  • Ordering procedure
  • Banking procedure
  • Ledgers and cash book
  • Customer finance
  • Estimating
  • Contract processing
  • Installation supervision
  • Invoice preparation
  • VAT
Training

Training is essential to ensure a successful franchisee. In addition to the extensive initial training, Blazes' franchisees benefit from ongoing training tailored to specific requirements. Technical training is well within the scope of most individuals. Knowledge of fireplace installation and gas appliances is not necessary to operate a Blazes Fireplace and Heating franchise as installations are carried out by CORGI Sub Contractors. Full assistance is given in locating and vetting suitable Sub Contractors and training will be provided for them when necessary. The needs of each franchisee are carefully assessed and the training requirements tailored accordingly.