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Frequently asked questions

Having a new fireplace or central heating system installed in your home can be quite daunting.

There's a lot of information to understand and it’s important to select the right fireplace to suit your needs and get the best service.

Here are some frequently asked questions to help through the process. If you have any queries please get in touch.

How do I know which fireplace is right for me?

There are many things to take into consideration when making such an important purchase - such as chimney and flue type, efficiency requirements and heating requirements.

Every home is different and it's essential you have the right fireplace for your home. Ensure that it fits your flue type, is safe and meets your expectations.

You can only get this advice by talking to a specialist retailer. Visit your local Blazes showroom to ensure you have an excellent fireplace - installed safely by our qualified ‘Gas Safe’ engineers.

I'm looking for a contemporary fireplace that fits on the wall but I don't have chimney.

No problem. We have many modern fireplaces for you to choose from at our showrooms - all of which is guaranteed to enhance your living area.

Are gas fires efficient?

The latest glass fronted gas fireplaces can be over 80% efficient when compared to traditional open gas fireplaces which are around 55%.

The efficiency of a modern gas fireplace depends what you are looking for. Think about what you want from your fireplace in terms of efficiency and heat output.

Your local Blazes showroom has the latest gas fireplace and stove designs. Drop in and get specialist advice to help you decide.

When you come out to do a free heating survey is there pressure to sign up there and then?

Absolutely not! We don't operate like other companies which use hard sell tactics to get you to sign.

We will carry out our survey which takes around half an hour - then leave and prepare a quotation which will be posted to you.

Our customers will likely be getting other quotes. However, we are confident that our quality of products and customer service will not be beaten.

We guarantee warmth and peace of mind with our free and exclusive extended warranties. That is the reason customers seeking fireplaces and central heating systems choose Blazes.